Service & Spare Parts

GENUINE PARTS

Hino genuine spare parts help customers optimize vehicle operating costs as well as ensure that the vehicle always operates in the safest and most efficient conditions.

Hino genuine parts are designed specifically for Hino cars: ensuring features as well as strict technical requirements.

In order for customers to optimize long-term operating costs, Hino launches the Smart Choice Parts line at a reasonable price for the entire maintenance and after-sales service of Hino vehicles.

Spare parts warranty period: 06 months (from the date of installation/repair at an authorized Hino dealer) or 10,000km whichever comes first.

Types of parts covered by warranty: All types of parts supplied by HMV do not include wear parts.

Warranty conditions: Spare parts are purchased and installed at the Hino authorized dealer system (warranty does not apply to cases where customers buy and install by themselves).

Other conditions: Apply according to the current warranty policy.

Exclusions: Hino Motors Vietnam (HMV) will not provide warranty for spare parts stored for 2 years or more at the dealer from the date the dealer receives the spare parts delivered from HMV to the date of installation and repair for customers. In this case, the customer will be covered by the warranty according to the Agent’s own policy.

Hino engine oil can extend the operating time of the vehicle as well as the life of the engine, minimizing the cost of operating the vehicle, and is co-developed with Japan’s leading lubricant corporation combined with Hino’s exclusive formula.

Reference table for mileage and conditions for replacing HINO Original Engine Oil

Car model Series 700 Series 500 Series 300
Engine Type E13C, P11C (SS2P) P11C (FM2P), J08E, J05E N04C, W04D
Type of vehicle operation Type I 20,000 km 15,000 km 15,000 km
Type II 30,000 km 20,000 km 20,000 km
Type 1 Type 2

1. Unpaved roads.

2. Dusty roads.

3. Heavy trucks – long-distance driving.

4. Mountain roads.

5. Short runs.

6. Running works (no roads).

7. Light trucks – run in the city.

8. The total journey of the car in the month is about 15,000 km.

1. Light trucks – long-distance driving.

2. Mainly running on national highways and expressways.

3. The total journey of the vehicle in the month is over 15,000 km.

4. Running on asphalt roads, flat roads.

Hino transmission oil is researched and developed by HINO and the leading Japanese lubricant manufacturer.

Some information about Hino Transmission Oil:

Car model

300

500 (FC)

500 (FG, FL, FM)

700

Transmission Type

RE50 and RE61

All

EATON ES11109

MX06 and M009

RT11509C 12JSD180TA

HX07

ZF® 16S221 and 16S1930

Transmission oil change cycle

First time at 40,000 Km & after every 60,000 Km

First at 5,000 Km and after every 60,000 Km

First at 5,000 Km and after every 60,000 Km

First at 5,000 Km and after every 60,000 Km

First at 5,000 Km and after every 50,000 Km

First at 5,000 Km and after every 30,000 Km

First at 5,000 Km and after every 60,000 Km

Time

48 months

6 months

 

6 months

6 months

6 months

 

Car model

300

500 (FC)

500 (FG, FL, FM)

700 (SS2PLUA, SS2PKUA, SH1E, SS1E)

700 (SS2PKSA)

Bridge oil replacement cycle

First time at 40,000 Km & after every 60,000 Km

First at 5,000 Km and after every 60,000 Km

First at 5,000 Km and after every 30,000 Km

First at 5,000 Km and after every 30,000 Km

First at 5,000 Km and after every 60,000 Km

Time

48 months

6 months

6 months

6 months

 

Hino bearing grease is researched and developed by HINO and the leading Japanese lubricant manufacturer.

Some information about Hino Bearing Grease:

Grade: NLGI No. 2

Car model

300

500 (FC)

500 (FG, FL, FM)

700

Bearing Grease Replacement Cycle

First at 80,000 Km & after every 60,000 Km

Time

12 months

Some information about ATF Power Steering Oil:

Car model

300

500 (FC)

500 (FG, FL, FM)

700

Power Steering Oil Change Cycle

First time at 40,000 Km & after every 60,000 Km

First at 5,000 Km and after every 60,000 Km

Time

12 months

12 months

Hino – DOT3 brake fluid has the following outstanding characteristics:

  • High boiling point even when absorbing more moisture than brake fluid sold on the market. As a result, brake fluid is less likely to evaporate.
  • Good corrosion resistance.
  • Good lubrication and performance under all conditions of use.
  • Compatibility with all parts of the brake system.
  • Ensure the safety of the vehicle in all conditions.

Car model

300

500 (FC)

Brake fluid change cycle

First time at 40,000 Km & after every 60,000 Km

 

Time

24 months

12 months

Car model

300

500 (FC)

500 (FG)

500 (FL)

500 (FM)

700

Tapered oil change cycle

First time at 40,000 Km & after every 60,000 Km

  

Or more than 100,000 Km

Or more than 80,000 Km

Or more than 60,000 Km

Or more than 60,000 Km

Time

24 months

12 months

12 months

12 months

12 months

12 months

Urea – DEF 32.5% is a high-end diesel exhaust fluid, which is manufactured with a modern production process on an automated transmission line. Urea – DEF 32.5% exhaust gas treatment solution perfectly meets the most stringent emission standards: Euro 4, Euro 5 and Euro 6, helping to reduce NOx emissions, save fuel and protect the environment

Concentration: 32.5% pure urea and 67.5% demineralized water.

Purity: Impurities such as calcium, magnesium, sodium, and potassium are limited to very low levels (in parts per million). Contaminants can corrode the components of the system or clog the injectors.

Storage: To maintain quality and effectiveness, the solution must be stored properly, which should be kept at a temperature between 12°F and 86°F (-11°C and 30°C) in a cool, dry place

Hino SCP genuine parts are designed to minimize vehicle operating costs.

The SCP catalog includes the following parts:

  • Use for 500, 700 series models
  • Benefits and advantages when using:
    • Safe to use: ensure vehicle braking force, less wear
    • Longer Lifespan: SCP has a lifespan of 50% longer than non-genuine parts, which reduces downtime for repairsa
    • Increased brake drum life: Less damaged SCP
    • Reduce vehicle operating costs: brake pad replacement cycles increase, reduce the number of periodic changes
  • Used for 300, 500, 700 series models
  • Benefits and advantages when using:
    • Good filtration capacity: large filter mesh density
    • Durable filter fiber, dense filter network
    • Uniform adhesion, bonding: SCP avoids oil spillage into the engine compartment
    • High filter paper life: SCP oil refining increased by more than 18%

A well-maintained engine will maintain the operation of the vehicle effectively.

SCPs keep their engines clean and operate powerfully at a reasonable price.

Note: In the worst case, using a non-genuine filter may cause engine damage

  • Use for 300, 500 series models
  • Benefits and advantages when using:
    • About the movement torque

Poor movement torque will lead to serious consequences for the engine: the water pump cannot work properly, causing heat; the generator does not have enough torque: the battery is weak.

The SCP will transmit high torque, avoiding slipping between the belt and the pulley.

Non-genuine parts may cause the vehicle to malfunction when operating

    • In terms of longevity: SCP has a distinct strength in longevity, increasing by 80% compared to non-genuine parts
  • Used for 300, 500, 700 series models
  • Benefits and advantages when using:
    • Reduced shaking thanks to evenly distributed lever cross-sections
    • Durable, long life, maintain good visibility
    • Good rust resistance
  • Use for 500 series models
  • Benefits and advantages when using:
    • Highly efficient operation: SCPs can transmit maximum movement, limiting loss, even in high-temperature environments
    • High-quality clutch: reduced wear
    • Noise-resistant sliding groove shaft: absorbs vibration and noise
    • Furnace: pressure-resistant design
    • Slide Track: High Strength, Heat Treated
    • Exhaust shaft: maintains durability, strength
    • SCP with oil-filled slides: maintains efficient, durable operation
    • SCP has a 3-stage spring structure, absorbing vibrations over a wide area
    • SCP has a lifespan of 4 times longer than non-genuine parts, reducing the frequency of parts replacement: cost savings, reduced downtime
  • Use for 500, 700 series models
  • Benefits and advantages when using:
    • Good resistance to rust and cracking
    • SCP has a lifespan of 5 times longer than non-genuine parts, reducing the frequency of parts replacement: cost savings, reduced downtime

For more visual illustrations comparing Hino SCP Genuine Parts with non-genuine parts, please see details here.

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