After sales service
After nearly 30 years of operation in the Vietnamese market, Hino Motors Vietnam is proud to bring high quality truck products that meet Japanese standards, with a wide network of sales dealers across the country.
With the goal of becoming a Trusted Companion of customers, Hino is always committed to providing high quality after-sales services, quickly and effectively responding to all customer needs, helping to maximize uptime. operation, minimizing operating costs.
MAINTENANCE PROGRAM
MOBILE SERVICE PROGRAM
Following the orientation of always trying to develop and improve to meet the needs of comprehensive customers, Hino Motors Vietnam cooperates with genuine dealers nationwide to carry out “Mobile Service Program” , to create conditions for customers (including those who cannot access or live far from the station) to access and use genuine Hino services/parts.
In addition, activities and events can support customers in participating in the 7-Years Warranty Program (7WP) and Hino Maintenance Program (HMP), encouraging customers to comply with standard maintenance and policies Hino’s warranty.
Applicable subjects: All customers using Hino trucks
Implementation team:
- Mobile service vehicles are fully equipped with equipment and tools according to Hino’s regulations
- Genuine Dealer technicians are professionally trained by Hino
- Genuine Hino spare parts
For more information related to the program and applicable conditions, please contact the nearest genuine Hino Dealer. List of dealers can be found at: https://hino.vn/he-thong-dai-ly/.
SAFE AND FUEL-EFFICIENT DRIVING TRAINING
The program “Safe and Fuel-Efficient Driving Training” is an annual series of activities organized by Hino Motors Vietnam. The program not only brings useful knowledge to drivers but also supports corporate customers in improving the efficiency of fleet operations and ensuring minimizing the impact on the environment, caring about the quality of life of the community.
The training program is implemented to improve the knowledge and skills of drivers, fleet management, which is the premise for competitive driving in today’s labor market.
At the same time, this activity aims at the desire for drivers to have more love for the profession, always firmly steering on all roads with the companionship of Hino.
- Participants: Drivers, fleet managers
- Program content:
Depending on the type of theoretical or practical training, Hino Motors Vietnam’s driver training program will have the following main contents:
- Instructions for daily vehicle inspection
- Technical instruction on safe driving – fuel saving
- Introduction and Answers to Questions about Hino Genuine Parts
- Answering questions
- Practice fuel-efficient driving on the track (Course with practical training)
- Side activities such as: practical experience recognizing the importance of wearing seat belts and the dangers of using alcohol when participating in traffic… (Course with practical training)
- Kind of program organization:
The program is a concentrated training activity, trained directly by experts of Hino Motors Vietnam Factory, taking place in half a day (for theoretical training only), for 01 day (with both theoretical and practical training).
With the 1-day training program, drivers are served lunch and tea party on the training day.
With the half-day training program, in gratitude to corporate customers with a large team of drivers, Hino has special support for direct training at the customer’s location.
You can refer to typical images of the program via the following links:
- Instructions for registering for the program:
To register for the program, please contact the hotline of Hino Motors Vietnam: 18009280 or fill out the registration form at the following link: Registration form for Eco Drive Training