Promotional Programs

THE FLEET CUSTOMER CARE PROGRAM (FCP) 2023

In order to appreciate all fleet customer, Hino Motors Vietnam has launched the ” Fleet Customer Care Program (FCP) 2023 ” as follows:

Period:

  • From 01/06/2023 to 31/03/2024 or until the budget runs out, whichever comes first.

Objective:

–     Applicable to vehicles of fleet customers owning 20 or more Hino vehicles

–     Applicable to customers who bring their vehicles to service workshops or use the Dealer’s mobile service.

Program Content:

  1. FCP maintenance package:

Customers can purchase an FCP maintenance package with the following contents:

–     Includes 3 interval maintenance levels according to Hino maintenance standard.

–     30% reduction in maintenance spare part costs (HVM support 100%)

–     50% reduction in maintenance labor costs (HMV supports 100%)

FCP maintenance package details according to the attached price list.

Conditions of application:

–     Customers must sign an FCP package purchase contract with the dealer and commit to use all 3 levels of maintenance according to the content of the purchased package

–     Package usage period: 18 months from the date of signing the contract. After that time, the FCP Package is no longer valid.

 

  1. Spare parts discount:

–     Give 5% discount coupon for the next service if the customer’s cumulative spare parts sales reach from 200,000,000 to 399,999,999 VND.

–     Get 10% discount coupon for next service use if customer’s cumulative spare parts sales reach from 400,000,000 to 699,999,999 VND.

–     Give 15% discount coupon for the next service if the customer’s cumulative spare parts sales reach VND 700,000,000 or more.

 

Note: Cumulative spare parts sales:

–     Calculated from April 1, 2023.

–     Applicable to all Hino genuine parts supplied by Hino dealers, excluding: VAT, tires, batteries and semi-commercial spare parts.

–     Spare parts are not included in FMP, HMP, FCP maintenance packages.

 

Conditions of application:

–     The discount of 5%-15% is only applicable to customers who bring their vehicles into the workshop or use the mobile service of Hino dealers, applicable to all vehicles of customer.

–     2 HMV programs are not applicable simultaneously for 1 service workshop entry, on 1 vehicle and on the same spare part code. In case there are two promotions taking place simultaneously, the customer has the right to choose to use the appropriate program.

 

  1. Trial Hino Genuine Engine Oil:

–     Period: From 01/06/2023 to 31/12/2023.

–     Objective: Current customers are NOT using Hino genuine engine oil.

–     Support content: 30% discount for up to 3 Hino genuine oil drums for customers to try and feel. (HMV supports 20%, dealer share 10%).

–     Implementation method: HMV will send detailed implementation instructions.

 

  1. Other support:

–     Support Fleet customer training.

–     Fast spare parts supply support.

–     Support to check fuel consumption, engine oil.

–     Financial support.

 

For more information relate to this program and further consultancy, please contact your nearest HINO Dealer.

List of HINO authorized Dealer is available at https://hino.vn/he-thong-dai-ly/

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